{"id":7241,"date":"2025-07-09T14:52:35","date_gmt":"2025-07-09T13:52:35","guid":{"rendered":"https:\/\/naviadigital.com\/resolucao-litigios-online-copy\/"},"modified":"2025-07-10T12:36:55","modified_gmt":"2025-07-10T11:36:55","slug":"online-dispute-resolution","status":"publish","type":"page","link":"https:\/\/naviadigital.com\/en\/online-dispute-resolution\/","title":{"rendered":"Online Dispute Resolution"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Information taken from the Livro de Reclama\u00e7\u00f5es website about arbitration centres for alternative dispute resolution. You can check the source of the information on the official Livro de Reclama\u00e7\u00f5es website.<\/p>

Do you have a consumer dispute?
Did you know that there are organisations available to resolve your conflict through mediation, conciliation or arbitration?
Find the right organisation(s) for your specific case here<\/a>.<\/p>

List of Alternative Dispute Resolution Bodies<\/strong>
Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL) (more information: website<\/a>)<\/p>

Centro de informa\u00e7\u00e3o, Media\u00e7\u00e3o e arbitragem de conflitos de consumo do Algarve (CIMAAL) (more information: website<\/a>)<\/p>

Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o Aut\u00f3noma da Madeira (CACCRAM) (more information: website<\/a>)<\/p>

Centro de Arbitragem da Universidade Aut\u00f3noma de Lisboa (CAUAL) (more information: website<\/a>)<\/p>

Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o de Coimbra (CACRC<\/a>) (more information: website)<\/p>

Centro de Arbitragem de Conflitos de Consumo do Ave, T\u00e2mega e Sousa (TRIAVE) (more information: website<\/a>)<\/p>

Centro de Informa\u00e7\u00e3o e Arbitragem do Porto (CICAP) (more information: website<\/a>)<\/p>

Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (CNIACC) (more information: website<\/a>)<\/p>

Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e arbitragem de Consumo (Tribunal Arbitral) (CIAB) (more information: website<\/a>)<\/p>

O Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo da Regi\u00e3o dos A\u00e7ores (CIMARA) (more information: website<\/a>)<\/p>

Arbitration Centres for Specific Disputes
\u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Seguros (CIMPAS) (more information: website<\/a>)<\/p>

Online Dispute Resolution entity with specific competence:
\u2013 Provedor do Cliente das Ag\u00eancias de Viagens e Turismo (Provedor da APVT) (more information: website<\/a>)<\/p>

More information
For more information see the website of the Directorate-General for Consumer Affairs:
Website: https:\/\/www.consumidor.gov.pt<\/a>\/<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Information taken from the Livro de Reclama\u00e7\u00f5es website about arbitration centres for alternative dispute resolution. You can check the source of the information on the official Livro de Reclama\u00e7\u00f5es website. Do you have a consumer dispute?Did you know that there are organisations available to resolve your conflict through mediation, conciliation or arbitration?Find the right organisation(s) […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7241","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOnline Dispute Resolution - Navia Digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/naviadigital.com\/resolucao-litigios-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Dispute Resolution - Navia Digital\" \/>\n<meta property=\"og:description\" content=\"Information taken from the Livro de Reclama\u00e7\u00f5es website about arbitration centres for alternative dispute resolution. You can check the source of the information on the official Livro de Reclama\u00e7\u00f5es website. Do you have a consumer dispute?Did you know that there are organisations available to resolve your conflict through mediation, conciliation or arbitration?Find the right organisation(s) […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/naviadigital.com\/resolucao-litigios-online\/\" \/>\n<meta property=\"og:site_name\" content=\"Navia Digital\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-10T11:36:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/naviadigital.com\/resolucao-litigios-online\/\",\"url\":\"https:\/\/naviadigital.com\/resolucao-litigios-online\/\",\"name\":\"Online Dispute Resolution - Navia Digital\",\"isPartOf\":{\"@id\":\"https:\/\/naviadigital.com\/#website\"},\"datePublished\":\"2025-07-09T13:52:35+00:00\",\"dateModified\":\"2025-07-10T11:36:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/naviadigital.com\/resolucao-litigios-online\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/naviadigital.com\/resolucao-litigios-online\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/naviadigital.com\/resolucao-litigios-online\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/naviadigital.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Online Dispute Resolution\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/naviadigital.com\/#website\",\"url\":\"https:\/\/naviadigital.com\/\",\"name\":\"Navia Digital\",\"description\":\"Ag\u00eancia de Marketing Digital\",\"publisher\":{\"@id\":\"https:\/\/naviadigital.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/naviadigital.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/naviadigital.com\/#organization\",\"name\":\"Navia Digital\",\"url\":\"https:\/\/naviadigital.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/naviadigital.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/naviadigital.com\/wp-content\/uploads\/2024\/10\/logo-navia-pc.png\",\"contentUrl\":\"https:\/\/naviadigital.com\/wp-content\/uploads\/2024\/10\/logo-navia-pc.png\",\"width\":269,\"height\":147,\"caption\":\"Navia Digital\"},\"image\":{\"@id\":\"https:\/\/naviadigital.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Online Dispute Resolution - Navia Digital","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/naviadigital.com\/resolucao-litigios-online\/","og_locale":"en_US","og_type":"article","og_title":"Online Dispute Resolution - Navia Digital","og_description":"Information taken from the Livro de Reclama\u00e7\u00f5es website about arbitration centres for alternative dispute resolution. You can check the source of the information on the official Livro de Reclama\u00e7\u00f5es website. Do you have a consumer dispute?Did you know that there are organisations available to resolve your conflict through mediation, conciliation or arbitration?Find the right organisation(s) […]","og_url":"https:\/\/naviadigital.com\/resolucao-litigios-online\/","og_site_name":"Navia Digital","article_modified_time":"2025-07-10T11:36:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/naviadigital.com\/resolucao-litigios-online\/","url":"https:\/\/naviadigital.com\/resolucao-litigios-online\/","name":"Online Dispute Resolution - Navia Digital","isPartOf":{"@id":"https:\/\/naviadigital.com\/#website"},"datePublished":"2025-07-09T13:52:35+00:00","dateModified":"2025-07-10T11:36:55+00:00","breadcrumb":{"@id":"https:\/\/naviadigital.com\/resolucao-litigios-online\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/naviadigital.com\/resolucao-litigios-online\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/naviadigital.com\/resolucao-litigios-online\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/naviadigital.com\/es\/"},{"@type":"ListItem","position":2,"name":"Online Dispute Resolution"}]},{"@type":"WebSite","@id":"https:\/\/naviadigital.com\/#website","url":"https:\/\/naviadigital.com\/","name":"Navia Digital","description":"Ag\u00eancia de Marketing Digital","publisher":{"@id":"https:\/\/naviadigital.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/naviadigital.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/naviadigital.com\/#organization","name":"Navia Digital","url":"https:\/\/naviadigital.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/naviadigital.com\/#\/schema\/logo\/image\/","url":"https:\/\/naviadigital.com\/wp-content\/uploads\/2024\/10\/logo-navia-pc.png","contentUrl":"https:\/\/naviadigital.com\/wp-content\/uploads\/2024\/10\/logo-navia-pc.png","width":269,"height":147,"caption":"Navia Digital"},"image":{"@id":"https:\/\/naviadigital.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/pages\/7241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/comments?post=7241"}],"version-history":[{"count":7,"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/pages\/7241\/revisions"}],"predecessor-version":[{"id":7357,"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/pages\/7241\/revisions\/7357"}],"wp:attachment":[{"href":"https:\/\/naviadigital.com\/en\/wp-json\/wp\/v2\/media?parent=7241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}